eSCRUBS Store Policy

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Store Policies

Order Processing and Shipping.

Q: What shipping methods are available?
A:In-stock items usually process within 1-2 business days.

Standard Ground Allow for normal shipping time of up to 10 business days.

Premium Ground Allow for normal shipping time of 3-5 business days. Not available for Alaska & Hawaii.

2nd Day & Next Day In-stock orders placed before 11:00 a.m. CST can be processed within 1 business day and shipped either Next Day, or 2nd Day Air.

No weekend/holiday delivery available.

Monogram orders require additional processing time.

Q: How do I Track my Order?
A: All you need to track your order is your Order Number and the Destination Zip Code (i.e.: the Zip Code that the package is being sent to), both of which are on your Order Confirmation.

Q: How much will I pay for shipping?
A: Shipping cost will be automatically calculated and added to your order. Standard UPS rates plus a small processing fee are used to calculate the shipping charges. Sales tax is collected if delivery is made within Arizona.

Q: How do I check the status of my order or contact you if I have a question about my order?
A: If you have any questions about your order, including order status, call us at 1-480-473-1234 or e-mail us at customerservice@escrubs.com. Please include your name, address, and ordering information in addition to your question, so that we may assist you as quickly as possible.

Q: Do you ship internationally?
A: No. At this time we do not ship internationally.

Q: When will my order arrive?
A: You should expect your order:
within 7-10 Business Days: if the shipping method is standard ground.
within 7 Business Days: if the shipping method is premium ground.
3 Business Days: if order is received before 11:00 a.m. MST, and item(s) are in-stock. Shipping method is 2nd Day Air.
2 Business Days: if order is received before 11 a.m. MST and item(s) are in-stock. Shipping method is Next Day Air.

Q: How do I return an item to eScrubs?
A: In order to bring you these discounted prices all sales are final unless an item arrives damaged or with a defect. Please contact us at 480-473-1234 to arrange for a return.

Q: What do I do if I was shipped the wrong item(s) or my order was damaged in transit?
A: For fastest service, call us at 1-480-473-1234 or e-mail us at customerservice@escrubs.com with your order number, name, address and details on the item you ordered and the item you received. If the requested item is in stock, we will ship it to you immediately. Your credit card will be charged for the second shipment, but you will be credited for the return once we receive it.

Q: What if I do not know my size?
A: Please reference our Sizing Charts to determine your size. Sizes may vary by brand. If you need assistance in finding your size please call us at 1-877-660-4777.

Scottsdale Scrubs & Uniforms Size Charts

Ladies Garment Sizing

Size

XS

SM

MD

LG

XL

2XL

3XL

Waist

22-24

25-26

27-29

30-32

33-36

37-41

42-44

Chest

32-33

34-36

37-39

40-43

44-47

48-51

52-57

Hip

33-35

36-37

38-40

41-44

45-48

49-52

53-58

Unisex Scrub Sizing

Size

XS

SM

MD

LG

XL

2XL

3XL

Dress

4-6

8-10

12-14

16-18

20

42-44

46-48

Chest

30-32

34-36

38-40

42-44

46-48

50-52

54-56

Waist

26-27

28-30

31-33

34-37

37-41

42-46

47-50

Hip

33-34

35-37

38-40

41-44

45-48

49-52

53-56

Men’s Scrub Sizing

Size

XS

SM

MD

LG

XL

2XL

3XL

Top

30-32

34-36

38-40

42-44

46-48

50-52

54-56

Pant

28-30

32-34

36-38

40-42

44-46

48-50

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